FAQs - Public Users

Answers to frequent asked questions

How Do I Use Ascent? Public Users Start Here...
PUBLIC USERS START HERE: Questions All questions related to your tax parcel, your tax bill, an address change, navigation or any other questions you have...
Mon, 1 Nov, 2021 at 3:52 PM
How Do I Clear My Cache/Browsing History?
It is important to clear your browser cache for multiple reasons. For example: items saved in your cache can use a lot of disk space, and the more informati...
Tue, 2 Nov, 2021 at 4:00 PM
How Do I Disable a Pop Up Blocker?
Occasionally you may find that certain features do not seem to be working in Ascent (for example you are unable to print a receipt). It may be due to your b...
Mon, 1 Nov, 2021 at 3:50 PM
How do I whitelist Ascent websites?
Your organization or even default browser settings may block pop-up windows and new tabs from opening as needed to access certain parts of the Ascent Suite....
Fri, 8 Apr, 2022 at 11:30 AM