LISTED BELOW ARE FREQUENTLY ASKED QUESTIONS (FAQs) AND LINKS TO OUR HELP DOCUMENTATION. 


IF YOU STILL HAVE QUESTIONS AFTER READING THESE FAQs OR THE RELATED ARTICLES, PLEASE REACH OUT TO YOUR COUNTY/MUNIICPALITY. DO NOT SUBMIT A SUPPORT TICKET. 


THANK YOU - SUPPORT STAFF

How do I... access Ascent, find/pay/print a tax bill, request an online change of address, pay my tax bill online?  


All help documenation can be found by clicking here. 


How do I set a password or login? 


Public users do not need passwords or user names to use this site. If you are asked for either, you are in an access area that is specifically for county and/or municipal staff. Use the back arrow or click the Previous Page link to go back to the search screen.


If I need help, should I submit a ticket?


Please do not submit support tickets. The support ticket system is for county and/or municipal staff. If you have questions or need help navigating through Ascent, please contact the county/municipality directly.


How do I find my tax parcel or tax bill? How do I print a copy?


To find your property, we recommend that you enter minimal information in your search. 


Recommended: 

  • Uncheck the "Inactive" check box
  • Enter only your name OR
  • Enter only the Street Number and Street Name (DO NOT add a street type like Road or Rd) OR
  • Enter just the Mailing Address house number and street name (ex: 123 Main)
  • Click the red parcel number to open that parcel.


To print a tax bill, click the red year to open a PDF of the bill.


Can I pay my taxes online?


Not all counties/municipalities accept online payments. 


The "Taxes" accordion is open by default. Scroll down to see if there is a "Pay Taxes" button. 

  • If there is a "Pay Taxes" button, and it is red, that means your county or municipality accepts on line payments. 
  • If there is a "Pay Taxes" button, and it is white, that means your county or municipality accepts on line payments, but not at that time. 
  • If there is no "Pay Taxes" button, that means your  county or municipality does not accept on line payments. If you have any questions, please contact your  county or municipality directly.


For details on paying online, click here.


Can I request ann address change online?


Yes, some counties will allow property owners to submit online address change requests. For detail on submitting address change requests, click here. 


If you do not see a "Request Mailing Address Change" link on the parcel, the county/municipality does not accept online address change requests. 


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